There is no refund for return products, however there will be a credit balance applied towards the customer’s account for items returned within 30 days of the purchase date. If replacement or repair is needed for the purchased product, the customer will require a RGA number and instructions from Accell prior to returning the product. All returns must have a Returned Goods Authorization (RGA) Number. Call 123.456.7890 to obtain an RGA number.
Machines requiring repair will be returned to
Accell Orthopedics
Attention: Repairs
123 Main Street
Your Town, NA 12345
Machines returned for service or repair will be replaced by a loaner machine at no charge.
When the service on the damaged machine is completed, the machined will be dropped shipped back to the customer. In the unlikely event that the machine is not repairable, a new or refurbished machine will be used for a replacement. The customer will promptly return the loaner machine to the above address upon receipt of their machine. The customer will be responsible for their shipping charges.
Executive Series Centrifuge 
Executive Series CS Rectangular Bucket 
Performance Series Bucket 
Executive Series Bucket 
30mL Insert for Bucket